Privacy Policy

Last Updated: [Insert Date]

1. Information We Collect

We may collect the following types of information when you interact with our website:

• Personal Information: Information you voluntarily provide, such as your name, email address, phone number, mailing address, company name, and inquiry details.
• Automatically Collected Information: Technical data such as IP address, browser type, device information, pages visited, referring URLs, and approximate location inferred from IP.

2. How We Use Your Information

Your information may be used for the following purposes:

• Responding to inquiries and providing customer support
• Processing orders, samples, quotation requests, and after-sales services
• Improving website functionality, user experience, and service quality
• Sending important service or policy-related communications
• Ensuring website security and preventing fraud or misuse
• Complying with applicable laws and regulations

3. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance website functionality, analyze traffic, and remember user preferences. You may disable cookies in your browser settings; however, some features of the website may not function properly.

4. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only under the following circumstances:

• With trusted service providers who assist in operating our website and services, subject to confidentiality obligations
• To comply with legal requirements, court orders, or governmental requests
• To protect our legal rights, property, safety, or the safety of our users
• In connection with a business transaction such as a merger, acquisition, or asset transfer, where permitted by law

5. Data Security

We implement reasonable technical and organizational measures to safeguard your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and absolute security cannot be guaranteed.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to your personal information
• Request correction or deletion of your personal information
• Object to or restrict certain data processing activities
• Withdraw consent where processing is based on consent

To exercise your rights, please contact us at kari@hangzhousilvanex.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Information